HEART OF AID WORK
Heart of Aid Work provides Mental Health and Psychosocial Support to aid workers and refugees.
CONTACT USThe goal of KLG Consulting Services is to support the work of humanitarians worldwide by providing:
- skills based training
- self-care promotion through individual and group counseling
- MHPSS program development, capacity building and evaluation
KLG Consulting Services is dedicated to assisting your agency to ensure that vulnerable clients receive the high-quality services they deserve.
SERVICES
Training
KLG Consulting Services often provides training workshops to help build skills such as, but not limited to:• Empathy & Boundaries • Communication • Self-Care • trauma 101 The foundation of each of these trainings is self-care. Effective skills are a part of the self-care tool kit.
CONTACTCounseling
KLG Consulting services provides one on one individual counseling in person and online.
CONTACTGroup Counseling
Aid workers are often friends as well as colleagues, group counseling can help the team to better understand and support one another.
CONTACTCase Consultation
Case consultation offers a space wherein the team can discuss difficult situations. These conversations provide an additional safety net against burn out by sharing the burden of situation and obtaining feedback, and recommendations.
CONTACTChanging Agency Culture
When agency values and the purpose of the work are no longer reflected in service delivery, due to burn out, everybody suffers including the beneficiaries. Together we can develop an environment that promotes the development of staff and services.
CONTACTProgram Evaluation
Program evaluation helps providers show the effectiveness of their programs to funders. It also helps program managers analyze gaps in services and knowledge.
CONTACTResource Development
Resource development may include research into a particular challenge or recommendations based on evaluations.
CONTACTWork Examples
DRC Consulting Service
KLG (HEART) provided training on:
– The impact of trauma on adult refugees
– The impact of trauma on child refugees
– The impact of refugee trauma on humanitarian
workers.
UNHCR Unaccompanied Children’s Program
KLG provided a literature review along with a set of evaluation tools to be used in interviews various stakeholders including the children themselves and their caregivers
The Bhutanese Community of Cincinnati
KLG Consulting Services provided their staff and community with training and ongoing support to enhance their understanding of mental health and the health care system in the U.S.
Kristen combines expert understanding of refugee and torture survivor programming with strong analytic and writing skills to produce winning applications. I highly recommend, and will continue to utilize, Kristen for complex program design and proposal preparation jobs.
It was a great experience overall. Very knowledgeable and dependable.
Kristen at KLG Consulting aided us in the development of the Western New York Center for Survivors of Torture, using her experience to guide us and to ensure a quality and effective program.
Kristen is a consummate professional, personable and knowledgeable. She presents her ideas with the utmost clarity, through her engaging presentation skills. She embraces any opportunity to assemble and bridge up a team. She has ability to navigate the relationship between research and practice, demonstrated by her dynamic collaboration with area clinicians and the deliverables produced by this partnership.